Kew Gardens and Palace with a Free Walking Tour

• Daily from 1 PM to 6 PM ( last entry at 5 PM).

• Entry to Kew Gardens. 
• Entry to Kew Palace. (from April to September)
• Free walking tour of Kew Garden (take place at least twice a day and it may change).
• Map of Kew Gardens and seasonal highlights guide.

• Food and drinks. 
• Hotel pick up and drop off. 
• Other personal expenses.
• Kew explorer land train. 

• The closest gate to the Kew Gardens station is Victoria Gate.
• The whole place is suitable for people with wheelchairs, and there is also an elevator to the upper floors of Kew Palace, even the Treetop Walkway.
• Kew Palace is closed in winter.
• Kew Gardens is closed on 24 and 25 December 2024.
• Kew Gardens opens at 10:30 AM on March 31.
• The last entry time to Kew Gardens is 1 hour before closing time.
• Free entry for kids from 0 to 3 years old. 
• Special discounted entry tickets for young people between 16 and 29 years old and people above 65 years old. 
• Kids 16 years old and under must be accompanied by an adult. 
• You have to note that the upper level of the Hive may be closed due to bad weather conditions.
• Please note that Glasshouses and some other attractions close earlier than the other attractions. 

• Kew Garden - Accessibility Map
• Kew Garden - Attraction Map

• Royal Botanic Gardens, Kew Location.

There are four entrances and exits of the Kew Gardens:

• Victoria Gate (Postal area code: TW9 3JR).
• Lion Gate (Postal area code: TW9 2DF).
• Elizabeth Gate (Postal area code: TW9 3AB).
• Brentford Gate (Postal area code: TW9 3AF).

How to get there?

• By bus: Route 65 stops close to Lion Gate and Victoria Gate; Route 391 stops near Kew Gardens station; and Routes 237 and 267 stop at Kew Bridge station.
• By train: Kew Bridge station is 800 M from Elizabeth Gate, via Kew Bridge. South West Trains run services from Waterloo, via Vauxhall and Clapham Junction. There is no level access at Kew Bridge. 
• By metro: Kew Gardens station is 500 M from Victoria Gate. It is in Zone 3 and is served by the District Line (Richmond branch) and London Overground. 

Receive & redeem your ticket 

• Your ticket will be sent to you in the form of a QR code directly to your email after confirming the booking.
• You can also find your ticket in the " My Bookings" section on Ootlah's website or mobile application.
• Please show your mobile ticket at the entrance to redeem it. 

• The process of getting your ticket may take from 5 to 10 minutes maximum.
• If you face any problems while booking, please contact us via WhatsApp.
• This activity is done with your permission. Ootlah will not be responsible for an injury or lost items.

• You can cancel your ticket up to 24 hours before the experience time and get a full refund. 
• You can reschedule your ticket until 24 hours before the experience time.