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All bookings must be confirmed with full payment at least 24 hours before the tour’s scheduled departure time.
In case of bad weather, the tour may be rescheduled or refunded at the company's discretion.
All passengers must follow the safety instructions provided by the crew. The company is not responsible for any accidents or injuries that occur as a result of not adhering to safety guidelines.
Free drinks are offered during the tour. Any additional food or beverages brought on board must be pre-approved by the company.
The company is not responsible for the loss of personal belongings during the tour.
The company's liability for any damages or losses occurring during the tour is limited to the cost of the tour ticket.
The company reserves the right to make changes to the tour program or schedule as necessary.
Your booking will be sent to you in the form of a QR code directly to your email after confirming the booking.
You can also find your booking in " My Bookings" section on Ootlah's website or mobile application.